Notify us of any technical errors or problems in Vero API You can use this form to notify the Vero API support team of any technical observations or problems. This form is meant for software developers who are developing interface services for their applications. Observations filed on this form will be processed on work days between 8 am and 4.15 pm. All observations will be reviewed within 3–5 work days on average. If you wish, you can also give your company’s Business ID. Give the Business ID of the company that the observation concerns. This information is not mandatory, but it will make the processing of the matter faster and easier. Fields marked with an asterisk (*) are mandatory. Topic Sender’s name Organisation Business ID Email Phone number Date of observation Time of observation Select which part of Vero API your observation or problem primarily concerns: Vero API environment -- Select an option -- Vero API testing environment Vero API production environment Sandbox General comment or other observation Testing certificate -- Select an option -- Requesting a new certificate – request message (SignNewCertificateRequest) Requesting a new certificate – response message (SignNewCertificateResponse) Retrieving the certificate – request message (GetCertificateRequest) Retrieving the certificate – response message (GetCertificateResponse) Result of the processing of the certificate (Result) Renewing a valid certificate – request message (RenewCertificateRequest) Renewing a valid certificate – response message (RenewCertificateResponse) Requesting a new certificate – response message (SignNewCertificateResponse) Artificial Business ID for testing certificate Production certificate -- Select an option -- Requesting a new certificate – request message (SignNewCertificateRequest) Requesting a new certificate – response message (SignNewCertificateResponse) Retrieving the certificate – request message (GetCertificateRequest) Retrieving the certificate – response message (GetCertificateResponse) Result of the processing of the certificate (Result) Renewing a valid certificate – request message (RenewCertificateRequest) Renewing a valid certificate – response message (RenewCertificateResponse) Requesting a new certificate – response message (SignNewCertificateResponse) Describe which interface is in question and describe the finding, technical error or problem in as much detail as possible You can also add an attachment concerning the observation Submit Page last updated 3/29/2022