Availability of Vero API service

The Test environment is available from 08.00 to 16.00. If you use the Test environment at other times, you may encounter downtimes due to maintenance. No tests can be run on Sundays.

The Production environment is available to users almost 24 hours a day. Maintenance downtime of few minutes occurs on weekdays between 17:00 to 18:00, and on weekends around 21.00. In addition to the above downtimes, availability is regularly affected by a service window on the third Sunday of every month from 10.00 to 14.00 due to scheduled maintenance. There is also a regular service window on last Thursday of every month from 17.00 to 01:30.

Vero API services are not available 24/7/365 and services have regular downtimes due to maintenance. Your software must be able to handle the downtime, store the user’s data-entry records temporarily and call again when downtime is over.

On the Maintenance breaks and disruptions page you can check the planned maintenance breaks or other exceptional situations that may affect the Tax Administration’s e-services and customer service.