Correct erroneous earnings and benefits payment data in the Incomes Register

3/17/2025

Errors in earnings or benefits payment data reported to the Income Register are easy and quick to correct. Ensure that reports are correct and up-to-date by correcting any errors well in advance.

You can take advantage of payer’s transcripts in matching data; the transcripts can be requested from the Incomes Register.

Correct data with a replacement report

Erroneous data is usually corrected with a replacement report. All data must be re-entered on the replacement report.

You can use a replacement report in the following situations, for example:

You reported income using the wrong income type
You forgot to report a mandatory data item
You need to correct the insurance information of an income type

Use the same payment date for the replacement report as you used for the original report. Use a report reference to match the replacement report to the report to be corrected.

Report cancellation is used to correct data in certain situations

In some cases, the report must be cancelled and a new report must be submitted.

Such situations include:

Correcting an erroneous Business ID or personal identity code
Correcting the payment date
Correcting the type of exception to insurance

Always cancel the previous report and submit the new report within the same day. New reports submitted in place of cancelled reports are not matched to the cancelled reports, and are instead processed as completely new reports.

Avoid cancelling reports unnecessarily. For example, do not cancel the entire record if the error only concerns individual reports.

How to correct reports

Correcting data through payroll software

Many payroll suites enable making corrections to the Incomes Register directly from the payment system. Check the features of your software and ask for more information from your software vendor, if needed.

Correcting data in the Incomes Register’s e-service

Select Submitted reports.
Search for the previous report with the relevant search terms or report reference.
Select Correct if you are submitting a replacement report.
- Make the necessary corrections and submit the report.
Select Cancel if the erroneous data cannot be corrected with a replacement report.
- Accept the cancellation and submit a new report.
- You can also use the original report as a template for the new report by selecting Use as a template.