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How to respond to information requests in MyTax

You can respond to an information request in different ways depending on the matter. MyTax will automatically give you the options available in your situation.

  • Some information requests require that you should make additions to a previously submitted return or application or file a new return.
  • To other information requests you can give a free-format response.

  1. Log in to MyTax (opens in a new window)

    Do the following in MyTax:

  2. Select the Communication tab.

  3. Go to Information requests and select View information requests.

  4. The Information requests page shows all your information requests – including those you have already responded to in MyTax, via API or on a paper form.

    The information requests you have not yet responded to have the text ‘Respond to the information request’ next to them.

    Select the link Respond to the information request.

    Please note that the link is displayed on the page even if you have already responded in the Ilmoitin.fi service, for example.

  5. MyTax shows you the options available in your situation.

    1. Select File tax return or request or Add free-form response to go to a view where you can give your response.
    2. If the free-form response is the only option available, the service will take you directly to the page where you can respond.

    If the information request you received concerns the sale of a share in a housing company or the sale of a real estate unit or other property, you must respond by supplementing the return you have filed.

  6. Filing a tax return or an application:

    Check the entire return or application and add the details requested in the information request. Do not attach any receipts or free-form clarifications to the response.

  7. Free-format response:

    Write your response in the field that opens. If you need to read the information request letter again, you can find it above the response field. Please note that if you have already written something in the field, the text will disappear when you open the letter.

    You can add attachments to your response by clicking the Add file button. However, attachments are not mandatory.

    Please note that there cannot be more than 10 attachments. The allowed file formats are: PDF, RTF, DOC, JPEG, TIFF and PNG. A single file cannot be more than 30 megabytes (MB). If needed, you can combine several files into one attachment in order to include all necessary documents.

  8. Finally, go to Preview and send. Check the information and click Submit.
Page last updated 12/1/2023