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How to order email notifications about a company’s tax matters in MyTax

If you are authorised to manage a company's tax matters in MyTax, you can order email notifications about the company’s MyTax events. In other words, you will receive an email message if the company has a new decision or message or an overdue payment in MyTax.

In MyTax, you can choose

  • if you want notifications about the tax matters of some or all of your clients
  • which tax matters you want to be notified of: payment reminders, general tax matters – such as applications and registrations – or certain tax types, such as the value added tax.

The default is that you will receive notifications about all tax matters of all your clients.

Log in to MyTax (opens in a new window)

Do as follows in MyTax

  1. Click Edit your own details.

  2. If you want to receive email notifications about notes and reminders in MyTax, make sure Yes is selected.

    If you want to select the client(s) whose tax matters you will be notified of, click Select your notifications. Note that if there is an information request in MyTax, you will always receive a message without a separate selection.

  3. If you want to be notified of payment reminders, first click Yes. Then select the clients whose tax matters you want to be notified of. Please note that even if there is only one client on the list, you must still select the client.

    To select all clients, click Select all taxpayers. Similarly, you can clear all selections by clicking Remove all selections.

  4. If you want to select the clients whose general tax matters you will receive notifications about, scroll down the page.

    First click Yes in the General matters section. Then select the clients whose tax matters you want to be notified of.

  5. If you want to select which tax matters you will receive notifications about, scroll down the page.

    First click Yes in the Tax types section. Then select separately for each client which tax types you want to be notified of.

  6. Click OK.

  7. Finally, press Save to save the selections you made.
Page last updated 2/14/2023