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Online forms

What data do we process?

Contact, observation and feedback forms and forms used in stakeholder testing are available on the Positive credit register's website.

You can find the forms on the Contact information page.

We use the forms to collect information that we need to process contacts, observations and feedback and to communicate with organisations performing stakeholder testing: the name, organisation, Business ID, email address and telephone number of the party submitting the form. Contact information collected through the Enter portal before 19 February 2024 can also be used in the communication with organisations performing stakeholder testing.

We process the forms in the Tax Administration's service management system provided by ServiceNow.

On what basis do we process data?

We process personal data to perform our task in the public interest (General Data Protection Regulation (EU 2016/679), Article 6(1)(e).)

Disclosure of data

As a general rule, data is not disclosed.

Processors

We use the following service providers for application management services, such as troubleshooting: Innofactor Platforms Ltd, Gofore Plc, Gofore Verify Ltd, Fujitsu Finland Ltd, Advania Finland Ltd, Futurice Ltd and Siili Solutions Plc.

Personal data is processed in a service management system provided by ServiceNow.

Retention of data

With regard to data retention, we comply with the Tax Administration's information management plan. The forms are retained in the service management system for no more than six years.

Your data protection rights regarding the processing of personal data

As a controller, the Income Register Unit is responsible for enforcing your data protection rights based on the EU's General Data Protection Regulation.

As a controller, the Income Register Unit is responsible for enforcing your data protection rights based on the EU's General Data Protection Regulation.

  • Use the “Data protection rights” section in our e-service to:
    • submit a request to us to have your data rectified
    • submit a request to us to restrict the processing of your data
  • Use our customer services to:
    • submit a request for us to restrict the processing of your data
  • Use our contact form to:
    • submit an informal request to us regarding your data protection rights.
  • Use the Request to view personal data paper form to:
    • submit a request to access your personal data in our register

You can also send an informal request to us regarding your data protection rights by post to the following address:

Positive credit register
P.O. BOX 2
FI-00055 Incomes Register

For more information on your data protection rights, see the website of the Office of the Data Protection Ombudsman. If you need help exercising your rights, you can always contact our our customer service.

Right to view personal data

You have the right to know if we are processing your personal data. You are also entitled to receive a copy of your personal data that we process.

You can submit us a request to view your personal data with the paperform or contact form below.

Request to view personal data

Contact form

Right to rectify data

You have the right to request us to rectify your inaccurate or incorrect personal data without any undue delay. 

Right to restriction of processing

If you think the data we are processing about you is incorrect, if the data is processed against the law or if you have opposed the processing of your data, you can request us to restrict the processing of your personal data.

Right to oppose data processing

When the processing of your personal data is not based on our statutory obligation, you have the right to oppose the processing. You can oppose at any time on grounds of your special personal circumstances. In such a case, we may no longer process your personal data, except if there is a justified reason of great importance that supersedes your interests, rights and freedoms, or if the processing is necessary for the purpose of preparing, presenting or defending a legal claim.

Right to file a notification with the supervisory authority

You have the right to file a notification with the Data Protection Ombudsman regarding the processing of your personal data. Further information and instructions on how to file a notification are available on the website of the Office of the Data Protection Ombudsman.

Page last updated 2/25/2026