Our customer service is closed on Wednesday 23 and Thursday 24 September due to staff training. We will be available by phone again on Friday September 25, at 9 am.

We apologise for any inconvenience.

Respond to our customer experience survey. Tell us what is working and where we could do better: Respond to the survey (Webropol, opens in a new window).

Request a summary of your own credit register data

You can use this form to request a summary of the information about you that is available in the Positive credit register’s e- service. The summary includes:

  •  up-to-date information on the loans granted to you and the guarantees you have provided.
  • credit register extracts that lenders have ordered about your data.
    • Credit register extracts are available for a maximum of five years from April 2024. 
  • Details of any voluntary ban on credit if you have one.

The information in the register is constantly being updated. The information in the summary is correct at the time of printing and may have been updated since then. We will send you the information by post or email, whichever you prefer.

Summary of your own credit register data (PDF)


Filling instructions for a paper form

Please fill in the form carefully, following the instructions below.

1

Fill in the form as follows

Personal details

  • Enter your personal details here. Enter your surname, all your first names, your personal identity code and your address in the fields provided.

A summary of your own credit register data

  • Select the delivery method for the summary by ticking the relevant box.
    • Please send the information by post.
    • Please send the information by secure email to the email address I have provided below.
      •  If you choose to receive the information by email, make sure you provide your email address.
2

Sign and date the form

Please enter the date, your signature and your name in block letters on the form. Please also provide a telephone number where we can contact you. The telephone number is mandatory information. We will verify your identity over the phone before providing any information.

3

Submit form

Return the form by post to the following address
Positive credit register
P.O. BOX 2
FI-00055 Incomes Register


Page last updated 9/17/2026