Notification of requested credit register extracts through Suomi.fi Messages
You will receive a notification when a lender requests a credit register extract about your data. The notifications are sent through Suomi.fi Messages. Go to the Suomi.fi service and make sure you have activated Suomi.fi Messages. You can view the credit register extracts that have been requested about your data in our e-service.
How the notifications work
The notifications are enabled by default, so you will receive them automatically if you have activated Suomi.fi Messages.
A notification may be sent to you once a day but only if one or more credit register extracts have been requested about your data during the past 24 hours.
How to disable notifications
If you do not want to receive notifications, you can disable them in the Positive credit register’s e-service. For detailed instructions, go to the Credit register extracts page and read How to change notification settings.
When will I receive a notification?
You will receive an email notification when a new message from the Positive credit register has arrived for you to Suomi.fi Messages. The notification is sent to the email address you have entered in the settings of Suomi.fi Messages. If you have downloaded the Suomi.fi application on your smartphone, you will receive the notification there as well. Notifications cannot be sent to you on paper.
You can read the content of the notification by logging in to Suomi.fi Messages. If you do not log in to Suomi.fi Messages within a week, Suomi.fi Messages will send you an email reminder that you have an unread message.
What information does the notification contain?
The notification only says that a lender has requested a credit register extract about your data. It does not contain any detailed information on the lender, nor does it say what information has been given to the lender. You can check the details at Check the credit register extracts in the Positive credit register's e-service.
For information security reasons, the notification does not contain a direct link to the Positive credit register.
What is the use of these notifications?
When you receive a notification, you can go to the Positive credit register's e-service and check which lender has requested your extract and for what purpose, and what information has been given to the lender. Because of this, you will quickly notice if someone tries to apply for a loan with your personal data or misuse your information in some other way.
If you suspect that a lender has requested your extract without a justified reason, please contact the lender.
Read more about credit register extracts
How to activate Suomi.fi Messages
Notifications of requested credit register extracts are sent through Suomi.fi Messages. Because of this, you can receive the notifications only if you have activated Suomi.fi Messages.
See the instructions how to activate Suomi.fi Messages
The notifications are sent to the email address you have entered in the settings of Suomi.fi Messages. If you have downloaded the Suomi.fi application on your smartphone, you will receive the notifications there as well.
Please note that if you activate Suomi.fi Messages, mail from all organisations using Suomi.fi Messages will be sent to you electronically in future.
Also note that if you withdraw your consent to receiving Suomi.fi Messages, you will no longer receive notifications from the Positive credit register, either.
Frequently asked questions
The Positive credit register sends you a notification via Suomi.fi Messages when a lender orders a credit register extract of your data. The lender orders the extract, for example, when you are applying for a new loan or an amendment to your valid credit agreement.
For information security reasons, the message does not contain any links or details of your case. When you receive the message, log in to our e-service safely using the login link at the top right of our website. In our e-service, you can see which lender has ordered an extract of your data and on what basis.
If you have not applied for a loan or done any business with the lender that ordered the credit register extract, please contact the lender who ordered the extract or our customer service and make sure that your information has not ended up in wrong hands with someone else having applied for a loan in your name.
We send notifications of ordered credit register extracts once a day. Therefore, the notification you receive may refer to one or more extracts ordered of your data.
You can turn off notifications from Suomi.fi Messages on credit register extracts ordered on your data in our e-service. In the e-service, go to the Credit register extracts section and select “Remove notifications from use”.