Information for private individuals
Loans in one register
The Positive credit register launched and the e-service for private individuals opened on 1 April 2024. You can view data on your own loans in the register and set a voluntary ban on credits for yourself.
The main purpose of the register is to prevent households from taking on too much debt. In addition, it helps private individuals to control their finances.
Lenders report all consumer credits to the register. Consumer credits include, for example, home loans, car loans and consumption loans.
Lenders will report all existing consumer credits to the register by 31 March 2024. After the register is introduced on 1 April 2024, lenders will also report all new consumer credits to the register.
On our website, you can check what organisations report data to the Positive credit register:
What data about me is stored in the register?
Lenders report data on the following loans granted to you:
- home loans
- car loans
- consumer credits
- credit cards
- student loans
- hire-purchase financing.
When a new loan is granted to you, the data will usually be available in the Positive credit register within 2 calendar days of the date when the contract was concluded.
Lenders also report to the register
- amortizations you have paid
- information that your loan has ended.
No information on any payment defaults you may have is stored in the register. However, if your loan instalment is more than 60 days late, the lender will report this to the register. The lender will remove the information on the delayed amount after you pay off the instalment in full. The lender will also remove the information on the delayed amount if you agree with the lender on a new payment plan regarding the delayed amount.
Click the link below to learn what information about your loans is reported.
When you apply for a loan
As of 1 April 2024, lenders must check your data in the Positive credit register when you apply for a loan.For this purpose, the lender will request a credit register extract. The lender will use the credit register extract to test your creditworthiness.
What is a credit register extract?
The credit register extract contains information about
- your loans
- your income in the past 12 months.
In addition, if you have set a voluntary ban on credits for yourself, the ban is indicated in the credit register extract.
The information about your income, i.e. wages, pensions and benefits, is received from the Incomes Register. The income data is shown in the credit register extract as monthly income for the past 12 months. If you want to view your income data more closely, log in to the Incomes Register’s e-service.
Read more about the Incomes Register
Read more about credit register extract information
Who can use loan data and for what purposes?
Lenders may use loan data only for specified purposes. This is prescribed by law (Act on the Positive Credit Register 739/2022).
Lenders may request a credit register extract only when
- you are applying for a new loan
- you are requesting a change to your loan contract that requires testing of creditworthiness
- you intend to guarantee another person’s loan.
Loan applicants cannot forbid the lender from requesting their data.
Not just anyone can use loan data. For example, landlords do not have the right to request your data from our register.
The register stores and shares data
The Positive credit register only stores your data and shares it with appropriate parties.
The Positive credit register
- does not make credit decisions
- does not assess your creditworthiness.
The register sends a credit register extract about you to the lender, and the lender makes a decision on the loan based on their own criteria. If your loan application is rejected, the credit register will not receive information about the application or the reason why it was rejected. Further, you cannot cancel a loan application in the register, nor make changes to a valid loan contract. Matters like this must be discussed and agreed on with the lender.
E-service
In the e-service, you can view data on your own loans and set a voluntary ban on credits for yourself. You can also check which lenders have requested your data from the register, when and for what purpose. In addition, you can see what data has been delivered to lenders .
You can log in to the e-service with your online banking codes, mobile certificate or certificate card in the Suomi.fi e-identification service.
If you cannot use the e-service, please use paper forms.
See instructions on how to use paper forms
Acting on behalf of another
To act on behalf of another person, you need a Suomi.fi authorisation. You can grant an authorisation to another person in the Suomi.fi e-authorisations service as of 20 February.
If you use the Positive credit register's e-service on behalf of another person, you can do the same things in the service as the person who authorised you. The authorisation allows you to view information on credits, the guarantees provided and the credit register extracts requested by lenders. In addition, you can set or remove a voluntary ban on credits, or edit the ban. You can also give or remove the consent whether information on the credit ban may be shared with credit information companies.
Read more about granting and using an authorisation
Voluntary ban on credits
You can set a voluntary ban on credits for yourself in the Positive credit register's e-service. The ban will not cost you anything. If you cannot use the e-service, you can also set a ban on credits with a paper form.
The voluntary ban on credits can be set either for an indefinite or a fixed period. The ban on credits serves as a safeguard if your personal data has been stolen, for example, and someone is trying to apply for a loan using your identity. In addition, the ban is a tool that you can use for controlling your personal finances.
The voluntary ban on credits has no effect on the use of a loan that has already been granted. For example, it does not affect the credit facility of your credit card.
In the e-service, you must select one of the following reasons for the credit ban:
- Risk of identity theft
- Control of personal finances
- Other reason
Information about your credit ban will be disclosed to lender organisations that request a credit register extract about your data. With your consent, we will also disclose the information on the credit ban to credit information companies, i.e. companies that offer credit information services. In this way, as many lenders as possible will receive information about your credit ban. The credit information companies include Dun & Bradstreet Finland Oy and Suomen Asiakastieto Oy.
If you set a voluntary ban on credits for yourself, lenders must consider lending even more carefully than usual. You can remove the credit ban at any time. Please note that you cannot print out a document stating that you have set a voluntary ban on credits.
Questions?
Do you have any questions about the Positive credit register, or do you need advice on how to use the Positive credit register’s services? Our customer service will be happy to help.
Contact the Positive credit register's customer service
Get familiar with the terminology
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