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Observation form for stakeholder testing

On this form, you can report observations, technical disruptions and errors regarding stakeholder testing.

If you suspect an error or disruption, check the Delivery reports page to see if there is a scheduled service break in the stakeholder testing environment or if the error has been mentioned in the latest delivery report. Also make sure you have been testing the correct version of the implementation, i.e. used the correct API address.

Describe on the form what happened and what should have happened. If the problem is in the API, enter the full address of the test API you were testing in the Description field. Also include any technical references, such as BatchReference and CorrectionID. Do not enter any real personal identity codes in the description.

When you submit all the information requested on the form and provide comprehensive details, the matter will be quicker to process.

If you want to contact us about other stakeholder testing related matters, please use the contact form for stakeholder testing.

If you want to contact us about matters that do not relate to stakeholder testing, check our other contact information on the Contact information page.

Fields marked with an asterisk (*) are required. You will receive an email confirmation when you have successfully submitted the form.

As you give contact information, it indicates that you accept that we use it as controlled by our privacy statement: Record of personal data processing in the Positive credit register and in customer service.

Page last updated 1/30/2025